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Repair of the Week: Broadway Bound

In our latest installment, one customer goes out of his way to do a good deed, almost costing him his shoes in the process.


Broadway Bound

Ahead of the holidays, Robert Tyrer was visiting New York City to catch a Broadway play. After the curtains closed, a woman from China in the audience asked Tyrer if he could help her find the stage door. She wanted to wait for the lead actor, of whom she was a long-time fan.


See also: https://www.cobblerconcierge.com/blogs/editorial/repair-journey-hugo-boss-slip-ons


“I was happy to do this, and she then asked if I would wait with her since her English was iffy and she wanted to be sure to be able to talk with him and thought she might need some assistance,” Tyrer explained.


Tyrer was wearing a pair of leather loafers he’d bought two years earlier from an independent shoe store in Arizona (the store is no longer in business). All that day, pouring rain overflowed the busy city streets. Tyrer’s favorite pair, which had signs normal wear and tear, were already wet. It was about to get worse…


“On this particular night, it took more than 90 minutes for the lead actor to emerge, during which point the shoes became completely soaked,” Tyrer said, noting he had been standing in two inches of water the entire time. “Eventually, the actor came out and had an extremely gracious chat with his Chinese fan. But by the time I got back to the hotel, the shoes seemed nearly ruined.”


Broadway Bound


The leather was badly warped, stitching tattered, soles worn down. “I almost threw them out that night, but I decided to let them dry out and see what the shoe wizards at Cobbler Concierge could do with them.”


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Dana Karlson is a seasoned digital editor. In 2014 she launched Footwear News’ web site, and prior to that she covered fashion and lifestyle for Glamour.com and British Sky Broadcasting in London. She has worked with top designers including Burberry’s Christopher Bailey, Erdem Moralioglu and Mary Katrantzou, interviewed leading celebrities from Kate Winslet to Mark Wahlberg and reported on Oscars’ fashion for BBC.