Quality Craftsmanship Everyday of the Week
We love shoes + handbags more than we love most things. So treating your favorite accessories the way we’d treat our own is one of the most important philosophies here at Cobbler Concierge. The craftsmen on team CC abide by a few guiding principles to ensure that your accessories get VIP service every time they roll into the Concierge.
1. Talk to the experts. Before an item goes on the floor, we consult our expert cobblers, who take a closer look at the items to assess the damage. If the cobblers notice something unusual, we’ll reach out to get your approval.
2. Quality control board. In our office, we have a quality control board that we use as a reference for every item that comes in, where we address specific repairs issues, sourcing new materials and the final result that gets returned to you. We send things back to you, ready to be worn.